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Additional Services

At VFS Global, we constantly strive to offer a range of hi-end optional services to enhance customer satisfaction. As part of our constant and on-going endeavor to add value to applicants’ experience, it is our privilege to offer the following Value Added Services-

  • Courier Service
    • Applicants can choose to have their decision couriered to your house or office by paying an additional charge
    • VFS will avail this service for KES 485 (4.26 Euro) only (VAT Included) for shipments addressed within
    • For shipments to be delivered outside Nairobi the cost is KES 970 (8.51 Euro).

    Note:

    All optional service fees must be paid at the time of submission. This value added service is optional.

    Please read the Courier Service Disclaimer carefully before applying for this service.

  • Premium Lounge

    Premium lounge service facilities are available at the Application Center in Nairobi. You may contact VFS staff at the centre to avail the facility.

    The premium service lounge offers:

    • Separate lounge with personalised service by dedicated staff
    • Light refreshments

    Important note: Your residence permit application will be processed and decided by the Finnish Immigration Service. Using this service does not guarantee that you will be granted a residence permit. All applicants will be required to follow the instructions on applying for a residence permit, which can be found on the 'Before you apply' page on this website.

    This service does not guarantee a faster turn around time for the processing of residence permit applications.

    What does it cost?

    The Premium Service Lounge facilities are charged at:

    1. KES 3396 (29.79 Euro) per person-including taxes per application

    This charge is in addition to the residence permit application fee and VFS service fee.

    Timings - The service is available from 08:00 hrs till 15:00 hrs.

    Note: This value added service is optional.

  • Photocopying service

    There is a photocopying service at the Application Centre for a fee of KES 4.5 (0.4 Euro) per copy.

    Note: This value added service is optional.

  • Printing Facility

    There is a printing facility available at the Application Centre for a fee of KES 27 (0.24 Euro) for black & white and KES 45 (0.40 Euro) for colour per copy.

    Note: This value added service is optional.

  • Photography Service

    There is a photographer available at the Application Centre. The cost is KES 455 (4 Euro) for 4 copies.

    Note: This value added service is optional.

  • Prime Time Submission

    The Prime time submission service is mainly aimed to facilitate working professional and business executives who would prefer to apply outside of their own normal working hours.

    Prime time appointment submission allow applicants to submit applications at our Application Centre at a convenient time, outside of normal business hours, at a cost of KES 3396 (29.79 Euro) including taxes for each applicant, plus the visa fee and VFS Service fee.

    Accepted mode of payment is M-Pesa

    Prime Time Business Hours
    Wednesday 15:00 hrs – 16:30 hrs

    This service fee is non-refundable.

    Important: This service does not imply or guarantee in any way that applicants using the prime time service will have a faster turnaround time or be successful in their residence permit application.